Shipping Policy

At Rifqah Beauty, we aim to deliver your orders quickly, safely, and with care. Please read below for details about our shipping process.

1. Processing Time

All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time and Rates

Delivery times are estimates and may vary depending on customs delays or courier issues.

3. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can follow your parcel’s journey.

4. Shipping Carriers

We work with trusted shipping partners such as Royal Mail, DPD, and UPS to ensure timely and secure delivery.

5. Delayed or Lost Packages

If your package is delayed, please first check your tracking number for updates.
If it’s been more than 10 business days past the estimated delivery date, contact us at aaem35@gmail.com — we will assist you promptly.

6. Customs, Duties, and Taxes (for International Orders)

Customers are responsible for any customs or import taxes applied to their orders.
Rifqah Beauty is not responsible for delays caused by customs.

7. Incorrect Address

Please double-check your shipping address before placing your order.
We cannot refund or reship orders sent to the wrong address provided by the customer.

8. Contact Us

If you have any questions about shipping or delivery, please contact us at
support@rifqahbeauty.co.uk

Thank you for shopping with Rifqah Beauty — where luxury meets confidence.